Author: kazi-emam-mahedi

Eight of the best customer engagement tools you can use include: Intercom, HubSpot, Salesforce, Mailchimp, Zendesk Chat, SurveyMonkey, Google Analytics, and Twilio; these tools cover a range of functionalities like live chat, email marketing, customer feedback, social media management, and omnichannel communication, allowing you to engage with customers across various platforms.  Key features to look for…

Customer service is the cornerstone of the contemporary company environment, playing a crucial role in cultivating customer satisfaction and loyalty. It has evolved into more than just resolving consumer complaints; it is now essential for creating enduring bonds and fostering brand advocacy. Having said that, you may like to pursue a career in customer support and look…

Having the right documentation tool can make all the difference in streamlining the knowledge base of your business, whether it is small or large. Now let’s give you two choices: BetterDocs – a WordPress plugin with 30,000+ active users comes at $55/yearly, & Document360 – a SaaS platform that comes at a price you can’t even imagine, $199/monthly, which is…

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